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We recently moved in to an old property with electric heaters and no gas supply to the house, I reached out to Transcrew to enquire about an Air source heat pump and spoke with Joe and he was very knowledgable and helped me come to the decision to get the ashp fitted. After speaking with Joe on a Friday, we made the decision to go with it and he had a team at my house that next Monday morning starting installation.
The team that fitted the ashp and all new pipe work and radiators were fantastic. Graham, Weston and Ben are all very knowledgeable about the system, great tradesmen and were very happy to answer any questions and thoroughly explain everything that we asked. After installation, there was a couple of problems with the heat pump itself (no fault of Transcrew or the installers), but the team identified the issues and resolved them straight away.
We couldn’t be happier with the service and I would recommend these guys to anybody who is looking to install an ashp to their home. A very good company, from a very happy customer!
Posted on Google
Daniel
11 March 2026
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Transcrew installed our solar panels recently and the whole process was smooth from start to finish. The team were professional, punctual, and explained everything clearly before and during the installation. The work was completed efficiently and the system was set up neatly with minimal disruption. We're really pleased with the result and would definitely recommend Transcrew to anyone considering solar panels.
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Nina amaddeo
11 March 2026
Trustindex verifies that the original source of the review is Google.
We needed a heat pump to be installed and Joe was so helpful all the way through..
The work was done very quickly and his team were so nice..
I would highly recommend Transcrew
Thank you
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Mónika Józsa
10 March 2026
Trustindex verifies that the original source of the review is Google.
Our heat pump installation was okay but not the smoothest. Everything is working, time it took was fine and price wise fair. But the communication was problematic. The installation was happening while we were away and we got back to a cold house without getting any notice about that beforehand. They also did not tell us that they couldn't do the placement of hot water tank on one side of a cabinet -which we agreed on- but took up all the space. We counted on using half of the cabinet and are still struggling to arrange furniture in that room due to that. One more thing was a mis-wiring of a Homely smart control. It was easy to change but took a couple of days to figure it out and we did it ourselves in the end to not delay having everything set up any longer. Overall, an honest, good company but communication is not their strength.
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Alasdair McKenzie
8 December 2025
Trustindex verifies that the original source of the review is Google.
Given this was my first time choosing a Company to install an AirSource Heat Pump it was not easy however I was delighted with this Company. Before i signed their contract an open discussion was had and their Team were simply great. Edward (Alfie) & Brad were Rock Stars, being concientous and overcoming any concerns with a truly professional approach. Delighted with the Installation and cannot recommend enough.
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Andrew ferguson
21 November 2025
Trustindex verifies that the original source of the review is Google.
They know there stuff, there very well priced in market where installers over inflate prices.
Would recommend
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Paul Robinson
5 November 2025
Trustindex verifies that the original source of the review is Google.
Team managed the job well overcoming a few funnies so experienced team polite and good result- good advice and small fixes through the process eg:rad/settings. Also fixed a few minor unrelated issues foc after. Fully recommend. Thanks!
Posted on Google
Trish Blackburn
8 September 2025
Trustindex verifies that the original source of the review is Google.
We had our boiler serviced today by Ben. It was done efficiently and at a good price. The usual excellent service from Transcrew. Thank you.
